FAQ

General

Are wallet to wallet transactions ‘on chain’?

No, transactions between users via ‘Send’ are not on the chain. They are processed by CoinVaultOne.

Do you take fees?

Yes. We take fees because hosting isn’t for free. The fees are very low and internal transactions between users are mostly charged at 50% of the standard coin fee.

If I withdraw my funds from the web wallet, will the transaction be ‘on chain’?

Yes, all transactions via ‘Withdraw’ are on chain as they are leaving the borders of CoinVaultOne.

When I send funds, can I just enter the user name of the recipient, or is it necessary to enter the full address?

In order to send funds ‘off chain’ to another user of CoinVaultOne you need to use the ‘Send’ page and you will need to know either the users e-mail address or their username.

VeriCoin

What are the fees for VeriCoin?

Withdrawal and internal transaction fees are 0.0001 VRC + 0.1% of the amount.

Why don’t I see my VeriCoin balance increased even if I got the Deposit confirmation e-mail?

VeriCoin transactions need 10 confirmations before you see them as your balance. You can check the status in the transactions page.

Verium

What are the fees for Verium?

Internal transactions are charged with 0.1 VRM + 0.5% of the amount.

Withdrawals are charged with 0.2 VRM +1% of the amount.

Why don’t I see my Verium balance increased even if I got the Deposit confirmation e-mail?

Verium transactions need 30 confirmations before you see them as your balance. You can check the status in the transactions page.